Walmart Pharmacy

Sandy K 2 years ago

I came by Walmart Pharmacy on Oct 31. It was almost closing time. I was not expecting what happened. I thought I'd get push back in getting my prescriptions filled. A very nice young man named Kevin came to the window. When I told him I needed a refill, he said, would you like it today. I almost passed out. I had 2 prescriptions and said if you can fill one, I could pick the other one up tomorrow. He said....of course. No one in 2023 gives this kind of service. Low and behold, the prescription I needed most had no refills left.... he said..... I've already sent a note to your doctors office requesting it for you. In 2023, you are usually made to feel not only have you wasted that person's time, but now it's your problem. I want to say thank you Kevin!!!! Thank you for being so nice, pleasant and accommodating. Thank you for being a blessing in a time where no one is there to help you. You will keep people returning to this Pharmacy. There are pharmacies everywhere.... this one is a bit out of my way, but it's people behind this counter that keep me driving farther even when gas prices are up. I hope your boss and upper management recognize the jewel that they have. Have a wonderful day.

Mike Carrigan 2 years ago

Your new pharmacy staff is awesome. The ones you had before these seemed to not want to be there or help the customers. The people you have in there now are the complete opposite. If I have a problem they are more than happy to do whatever they need to do to help me work things out or at least tell me what is going on. It now a pleasure to go to this pharmacy. Thank for the improvement

Paula Guenat 2 years ago

IYKYK how hard is to sometimes find your prescription in stock and after calling what seems like 50 pharmacies to have Chelsea answer the phone with the most energetic voice and say “Let me check if we have it” then come back on the line with a yes was awesome. She was so patient as she helped me thru how to transfer a prescription from my current pharmacy and had it ready for pickup in just a few hours was outstanding customer service and I now have a new pharmacy. Thanks Chelsea!

Kenya Mungo 2 years ago

The pharmacist, Mr. Michael Deme is EXTREMELY knowledgeable, nice and helpful. The last couple of times I’ve gone to this pharmacy I’ve had issues with my insurance, instead of just telling me there’s nothing he can do, this pharmacist always goes over and beyond. He’s sure to at least try to help me leave with the medication that I need. I highly recommend this pharmacy. Everyone else is also super helpful, with great customer service. 🙂

Jazz Johnson 2 years ago

Ms Lanisha was so sweet to me on the phone making sure I understood the information on the Walmart app as well as explained to me that my prescriptions are refillable online and ready. All the pharmacy technicians are so kind and make sure you understand what you are taking and encourage asking questions for clarity. They make you feel comfortable with not only Walmart but the department all together. They make you feel like more than an order number but a person. Again thank you Ms. Lanisha